We do not have an answering service. All calls go directly to Caitlin Crittenden, the owner and head trainer of Life Dog Training. Because of this we are not always able to answer every call that comes in, since Caitlin might be with a current client at the time of your call. If you will leave a message, Caitlin will call you back within twenty-four hours, or on the next available business day if we are closed for a weekend or a holiday.